- Shipping Policy
All orders are processed and shipped within the stated timelines.
Standard shipping takes approximately 10 days from the date of order confirmation.
Delivery times may vary due to external factors such as customs clearance, courier delays, or regional restrictions.
Customers will receive tracking details once their order has been dispatched.
- Order Cancellations
Once an order is placed, it cannot be cancelled under any circumstances.
Please ensure that all order details, including product selection and shipping information, are reviewed carefully before completing your purchase.
By placing an order on our website, you acknowledge and agree to this no-cancellation policy.
- Refund and Return Policy
We only accept refund requests if the product arrives damaged.
Customers must notify us of any damage within 48 hours of delivery by providing clear photos and order details to connect@eurorecords.ie.
Upon verification, we will process either a replacement or a refund, depending on the situation.
Refunds will not be issued for reasons such as change of mind, delays in shipping within the standard timeframe, or dissatisfaction with the product outside of damage claims.
- Limitation of Liability
We are not responsible for delays caused by courier services, customs, or unforeseen events beyond our control.
Product availability may vary, and in rare cases where an item becomes unavailable after purchase, a full refund will be issued.
- Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions regarding these Terms and Conditions, please reach out to us at connect@eurorecords.ie